Privacy Policy

📋 1. Information We Collect

RizSwap collects information you provide when registering, listing, or transacting — including your email address, payment details required to process deals, and support messages sent via WhatsApp. Our analytics system also gathers standard technical data such as IP addresses, pages visited, browser type, and device information to help us improve the platform.

🎯 2. How We Use Your Information

Processing and completing your purchase or sale through our secure escrow system

Sending transaction updates and responding promptly to your support inquiries

Verifying the identity of buyers and sellers to maintain a fraud-free marketplace

Enhancing RizSwap features and user experience using anonymized, aggregated usage analytics

🔒 3. Information We Never Share

RizSwap does not sell, rent, or trade your personal data to any third party under any circumstance

Sellers are given only the minimum buyer information required to complete an account transfer — nothing beyond that

Your payment information is handled exclusively by authorized payment processors and is never exposed to other users

We do not use your data for advertising or marketing purposes without your explicit prior consent

Personal data is retained only for as long as necessary to fulfill the purpose it was collected for and is securely deleted thereafter

User data is disclosed to law enforcement or regulatory authorities strictly when required by a valid legal obligation

🍪 4. Cookies

RizSwap uses two types of cookies: essential cookies that maintain your login session and enable core site functionality, and analytics cookies that help us understand visitor behavior in aggregate. You may disable all cookies through your browser settings, though doing so may impact certain features of the platform.

🔐 5. Data Security

We apply industry-standard security protocols across all areas of RizSwap to protect your personal information. WhatsApp communications used for support are end-to-end encrypted by default. Payment credentials are never stored on our servers — all financial transactions are handled by trusted, secure third-party payment processors.

👤 6. Your Rights

As a RizSwap user, you have the right to request a copy of the personal data we hold about you, correct any inaccurate information, request deletion of your data following transaction completion, and withdraw consent from non-essential communications. To exercise any of these rights, simply contact us via WhatsApp or the Contact page.

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